At rich711, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a rich711 player under Philippine law.
This Privacy Policy ("Policy") describes how rich711 ("rich711", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of users ("you", "Player", "Data Subject") who access or use the rich711 online gaming platform at rich711.app.
rich711 is committed to protecting your personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Where applicable, we also observe the standards set by PAGCOR (Philippine Amusement and Gaming Corporation) with respect to player data handling in the online gaming sector.
By registering an account with rich711, accessing our platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
📋 Scope: This Policy applies to all personal data collected through rich711.app, our mobile-optimized site, customer support channels, and any other touchpoints through which you interact with rich711. It does not apply to third-party websites or services that may be linked from our platform.
For the purposes of the Data Privacy Act of 2012, rich711 acts as the Personal Information Controller (PIC) in respect of the personal data it collects from players and site visitors. As PIC, rich711 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
Where rich711 engages third-party service providers (such as payment processors, game providers, or identity verification services) to process personal data on its behalf, those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to process your data only on rich711's instructions and in compliance with applicable Philippine data privacy law.
For all data privacy enquiries, requests, and complaints, please contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.
rich711 collects the following categories of personal data, depending on how you interact with our platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration & account updates |
| Financial Data | GCash number, bank account details, transaction history, deposit/withdrawal records | Deposits, withdrawals & KYC |
| Verification Documents | Scanned copies of government-issued ID, proof of address, selfie photos | KYC verification process |
| Gaming Activity Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatic collection on access |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred contact channel | Registration & account settings |
rich711 does not collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance purposes. We do not collect biometric data beyond selfie photos used for ID verification.
rich711 collects personal data through the following means:
rich711 processes your personal data only where a lawful basis exists under the Data Privacy Act of 2012. The following table sets out the primary purposes for which we process your data and the corresponding legal basis:
| Purpose | Legal Basis (DPA) |
|---|---|
| Account registration and management | Performance of contract (Sec. 12(b)) |
| Age and identity verification (KYC) | Legal obligation (Sec. 12(c)); PAGCOR compliance |
| Processing deposits and withdrawals | Performance of contract (Sec. 12(b)) |
| Anti-money laundering (AML) monitoring | Legal obligation (Sec. 12(c)); AMLA compliance |
| Fraud detection and prevention | Legitimate interests (Sec. 12(f)) |
| Responsible gaming monitoring | Legal obligation; legitimate interests |
| Customer support | Performance of contract (Sec. 12(b)) |
| Sending promotional communications | Consent (Sec. 12(a)) — opt-in only |
| Platform analytics and improvement | Legitimate interests (Sec. 12(f)) |
| Regulatory reporting | Legal obligation (Sec. 12(c)) |
Where rich711 relies on your consent as the legal basis for processing (such as for marketing communications), you have the right to withdraw that consent at any time by updating your preferences in your account settings or by contacting our DPO. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
rich711 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
🚫 We will never: Sell your personal data to data brokers, share your gaming history with your employer or family members without your consent, or disclose your data to any party for purposes incompatible with those described in this Policy.
rich711 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with NPC guidelines on data disposal.
rich711 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
🔐 Your Role in Security: While rich711 takes extensive measures to protect your data, you also play an important role. Keep your rich711 login credentials confidential, use a strong and unique password, enable 2FA, and contact support immediately if you suspect unauthorized access to your account.
rich711 uses cookies and similar tracking technologies on rich711.app to enhance your experience, maintain your session, and analyze platform usage. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use the rich711 platform. rich711 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by rich711:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. rich711 will respond to all verified data subject requests within thirty (30) days of receipt, as required by the DPA.
💡 Note: Certain rights are subject to limitations where rich711 is required to retain or process your data to comply with legal obligations, including PAGCOR licensing requirements and AMLA record-keeping mandates. Where a right cannot be fully exercised due to such obligations, rich711 will explain the reason in its response to your request.
The rich711 platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. rich711 does not knowingly collect personal data from individuals under the age of 21.
If rich711 discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and report the matter to the relevant regulatory authority where required.
If you are a parent or guardian and believe that your child has registered on the rich711 platform, please contact our DPO immediately using the contact details in Section 14 so that we can take prompt action.
rich711 primarily processes and stores personal data within the Republic of the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, to internationally hosted cloud infrastructure or game providers — rich711 ensures that such transfers are carried out in compliance with Section 21 of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
Specifically, rich711 ensures that any recipient of personal data outside the Philippines provides an adequate level of data protection, either through:
rich711 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, rich711 will notify registered players by email and/or by displaying a prominent notice on rich711.app at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the rich711 platform after the effective date of any amended Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how rich711 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by rich711, please contact our Data Protection Officer (DPO):
rich711 will acknowledge all DPO enquiries within five (5) business days and provide a substantive response within thirty (30) days, as required by the Data Privacy Act of 2012.
Six core principles that guide how rich711 handles your personal data every day.
rich711 processes all player data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the issuances of the National Privacy Commission of the Philippines.
Your personal information is never sold, rented, or traded to data brokers or third-party marketers. Data sharing is limited strictly to what is necessary to deliver our services and meet legal obligations.
All data in transit is protected by TLS encryption. Sensitive data at rest — including your identity documents and financial records — is secured with AES-256 encryption.
You have the right to access, correct, delete, and port your personal data. rich711 responds to all verified data subject requests within 30 days, as required by Philippine law.
We clearly document every purpose for which we process your data and the legal basis for doing so. No hidden data uses, no surprise disclosures — just straightforward, honest data handling.
rich711 never knowingly collects data from individuals under 21. Age verification is mandatory, and any account found to belong to a minor is immediately suspended and its data deleted.
Your data is safe with us. Now that you know exactly how rich711 protects your privacy, join hundreds of thousands of Filipino players enjoying a secure, fair, and exciting gaming experience. Must be 21 or older.
⚠️ Gambling is addictive. Know when to stop. | 21+ only | Play responsibly.